Welcome to Palfinger Australia, a proud member of the Sime Darby's globalteam.Join our growing national team! | Permanent position, Mon – Fri, no weekends! | Training provided.Help us deliver the best Customer Experience in the business!Put in, show initiative, be supported & build a great long-term future for yourself here!Great team, great leadership, great support + great worksite!Good remuneration package on offer + great corporate benefits!Bring your initiative, positivity & passion for customer service - and join a team & a brand you can be proud of!If you;Are considerate and understanding of the needs and feelings of customers and teammates alike;Thrive in a collaborative work environment and value the input and opinions of others;Have high energy levels and enjoy work that keeps you on your toes and mentally engaged;Are careful to get things right the first up and naturally take pride in producing high quality work; and,Enjoy communicating, interacting and establishing good connections with people inside and outside the business…Then we need to be speaking with you! Welcome to Palfinger Australia | palfinger.com.au Palfinger Australia is the Australian Distributor for the global leader Palfinger lifting solutions. Our Australian Team of 60 passionate and professional individuals are committed to building long-standing relationships with our customers and specialise in the selection, supply, installation and servicing of Loader Cranes, Hookloaders and Skiploaders predominately to the Trucking and Waste Industries. Beyond our national head office in Wacol/Brisbane, Palfinger Australia has teams based in Melbourne, Sydney, Newcastle and Perth, as well as the largest network of Service Partners that ensure our customers can access support when they need it, right across this vast country! In joining us, you are also joining a bigger team of 20,000 men and women who work together across the many different businesses and brands that unite under the Sime Darby banner and operate throughout 18 different countries and territories in the Asia Pacific Region. The Position Reporting through to the National Sales Manager, the primary focus of this position is to successfully organize, coordinate and keep our customers across Australia informed and engaged as they move through our sales process, installation process and then in turn the delivery process for their newly purchased Palfinger Hydraulic Lifting Equipment. Your goal is to ensure our customers are confident and feel that 'they're in good hands' as you deliver them a 'customer experience' that does our brand and team proud! This position will put your people skills to the test - as beyond customer communications, you will also be busy each day assisting and communicating with our National Sales Team, other departments across the business as well as our national network of 39 Service Partners. When it comes to finding out where a particular customer project is at, you are the person most will come to look upon as the 'go to' person!With your finger on the pulse at all times, your organization, planning and time management skills will also be very important. You will be working across multiple projects at any one time and the business will be relying on you to keep these organized and on track. When it comes to your long-term success and opportunity in our business, your ability to learn about our hydraulic lifting equipment products will be key. Each of our products are built with a range of mechanical, hydraulic and electronic systems and we will train and support you in the development of your technical product knowledge over time. Right fit for you? This position is ideally geared to an individual who has previous experience working in customer service position, a passion for delivering an amazing customer experience and the ambition to build a long-term and rewarding career within a engineering/technical business like ours. Additional Selection Criteria includes;Good verbal communication skills – presenting well over the phone is critical, so too is your ability to be personable and explain yourself clearly;A proven track record as a good team player;A natural willingness to take care and get things right the first time;An ability to 'think on your feet', multitask and remain effective under pressure;Sound technology skills, and;Good numeracy and literacy skills. To apply please click on the 'Apply Now' button. Once we have received your registration of interest via Seek, we will then email you a link to an Online Application Form that is specific to this position to complete. If you have not received this email from us within 24 hours please let us know by emailing (email protected) and include this Position Reference Number: 1715. Customer Service / Internal Sales Representative