Crystalbrook Riley is a resort with a sophisticated yet playful spirit. Nestled at the northern end of the iconic Cairns Esplanade, Crystalbrook Riley offers vibrant, social spaces and a commitment to innovation—around the clock. Home to three distinctive restaurants and bars, including Rocco, Cairns’ highest rooftop bar, Riley is a destination where energy and creativity converge.
Dining with us is a celebration of global flavors, showcasing the finest local produce from our stunning region. Indulge in the Middle Eastern-inspired share-style dishes at Rocco, explore the dynamic flavors of Asia at Paper Crane, or unwind at the lively Calypso Club, a rum and seafood bar perfect for sipping a pina colada by the coast.
The Role:
As the culinary leader at Crystalbrook Riley, you will report to the Area General Manager and take charge of the day-to-day operations and strategic direction of the Kitchen and related areas. You will ensure that our food is not just a meal but an unforgettable experience, becoming a key attraction for our guests. Leading, inspiring, and developing a talented Kitchen Brigade will be central to your role, driving engagement, performance, and delivering strong financial results.
What You’ll Be Doing:
* Elevating guest satisfaction across restaurants, bars, and event spaces by serving up exceptional food to delight and surprise.
* Creating a culture of innovation and pushing the boundaries of what is possible in the kitchen.
* Designing seasonal menus, unique promotional dishes, and special event packages that get guests talking.
* Providing hands-on leadership across all service areas and shifts, ensuring smooth operations and flawless delivery.
* Collaborating closely with the F&B Service team to create seamless guest experiences.
* Driving a high standard of departmental training to keep your team sharp and our food quality top-notch.
* Communicating and coordinating effectively with all hotel departments to keep things running like clockwork.
* Supervising and nurturing your Kitchen Brigade, from rookies to seasoned pros.
* Championing health and safety standards to keep your team and kitchen in tip-top shape.
* Managing budgets with precision, using your analytical skills to forecast and control costs.
* Overseeing the entire food journey: procurement, preparation, presentation – all while maintaining the highest standards.
* Building a vibrant, engaged team and a reputation for excellence that attracts the very best culinary talent.
About you:
Your superpowers include:
* A sharp financial mind, with the ability to manage cost controls, analysis, and reporting with ease.
* Proven experience leading high-volume, high-quality restaurant operations across multiple outlets.
* A genuine passion for nurturing and developing your Kitchen team's skills and knowledge.
* A track record of inspiring, mentoring, and developing teams to their full potential.
* Trade qualification and technical cooking skills that would make even the toughest MasterChef judge take notice.
* A cool head under pressure, able to navigate any challenge with ease and grace.
If you’re ready to take on this exciting leadership role and make a real impact, we’d love to hear from you!
The Benefits include:
* A market leading 50% F&B discount across all Venues.
* $99 Room rates and a generous friends and family discount.
* Lifestyle benefits including extra leave and earth advocacy days.
* Green future - we are committed to enhanced sustainability practices.
* Dedicated Internal Mobility Programme and reward scheme.
* Online learning, career enhancement and development plans.
* Personalised employee support network.
* Regular service recognition and team events.
Crystalbrook Collection is an award-winning hotel development and management company, proudly showcasing Australia's newest portfolio of distinctive upscale hotels, restaurants, and bars where differences are applauded.
Our environment is dynamic and entrepreneurial, we are focused on crafting exceptional customer experiences that reflect the individuality of people within each of our locations. We are passionate advocates for equality and diversity and welcome individuals to apply through the link provided - we look forward to hearing from you!
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