About the roleWe are seeking a detail-oriented and organised Timber-yard Office Administrator to join our team at Hume and Iser Mitre 10 in Bendigo, Victoria. This full-time position will play a crucial role in supporting the efficient operation of our busy timber-yard by managing administrative duties and providing exceptional customer service.What you'll be doingProviding general administrative support to the timber-yard, including filing, data entry, and document managementHandling customer inquiries and orders over the phone, in person, or via email in a prompt and professional mannerMaintaining inventory records and assisting with stock management tasksLiaising with suppliers and subcontractors to coordinate deliveries and ensure timely fulfillment of customer ordersPreparing reports and presentations as requiredEnsuring the office space is well-organised and maintainedAdhering to company policies, procedures, and workplace health and safety guidelinesWhat we're looking forProven experience in an administrative or customer service role, preferably within the retail or construction industryExcellent written and verbal communication skills, with the ability to liaise effectively with customers, suppliers, and team membersStrong organisational and time management skills, with the ability to prioritise tasks and work under pressureProficiency in using Microsoft Office suite, with the ability to learn new software systems quicklyA keen eye for detail and a commitment to maintaining accurate recordsA customer-centric approach and a genuine desire to provide exceptional serviceWhat we offerAt Hume and Iser Mitre 10, we are committed to providing a supportive and collaborative work environment. We offer competitive remuneration, opportunities for career development, and a range of employee benefits, including discounts on our products and services. We also prioritise the wellbeing of our staff and encourage a healthy work-life balance.About usHume and Iser Mitre 10 is a locally-owned hardware and timber merchant with a strong reputation for quality products and exceptional customer service. Since opening our doors in Bendigo over 145 years ago, we have grown to become a trusted supplier to both residential and commercial customers throughout the region. Our mission is to provide our community with the tools, materials, and expertise they need to bring their home and commercial projects to life.If you are excited by the prospect of joining our team and contributing to the success of our timber-yard, we encourage you to apply now.
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