Join Samsung Electronics as a Sales Administrator responsible for verifying incentives and collaborating with internal and external stakeholders to resolve queries.
About the role:
1. Communicating with customers and sales teams for all claim-related issues
2. Review and finalise outstanding claims and unpaid claims
3. Review and endorse the terms and conditions of any sales deduction promotion requests
4. Guide customers on the “What & How” when submitting a claim
5. Provide full reconciliation calculations for any rejected invoice and or partial rejection.
6. Provide customers with the payment details such as credit note number, rejection reconciliation and/or required information
7. Ensure that all claim enquiries and requests are reviewed in line with the company’s claim manual, policies and procedures
8. Answer queries regarding the verification and processing of claims
About you:
The must-haves:
9. Intermediate Excel i.e. pivot tables and v-lookups required. (Skills testing will be a part of the interview process)
10. Strong stakeholder management skills
11. Warm and friendly personality
12. High level of accuracy and attention to detail
13. Strong customer communication skills
14. Ability to work autonomously
The nice to haves:
15. Some relevant experience preferred
16. Experience in SAP, preferred
17. Relevant Diploma/Degree preferred
The Benefits:
18. Hybrid working arrangements
19. Onsite parking
20. Generous staff discount
21. Discounts across our retail partners
If this sounds like you, do not delay, APPLY NOW!
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