Role Overview:
We are seeking an experienced professional to drive digital transformation across various areas of project and business change in the digital space.
This involves working closely with stakeholders to identify opportunities for improvement, conducting user research to inform design decisions, and developing strategies for digital business analysis and service design.
Key Responsibilities:
* Lead digital business analysis and service design initiatives
* Collaborate with cross-functional teams to drive project and business change
* Conduct user research to inform design decisions and improve customer experience
* Develop and implement digital transformation strategies