Join a company with dealerships across QLD, NSW, VICAre you a natural at customer serviceGuaranteed weekly base earnings plus healthy commissions and a car on offerFrizelle Sunshine Automotive is part of Peter Warren Automotive Holdings, one of Australia's largest multi-franchise automotive dealer groups.
We have expanded across South West Sydney, Sydney's North Shore, Regional NSW, Northern NSW, and throughout South Brisbane and South East Queensland.
With some of the finest vehicle brands in the world, we cover all aspects of vehicle ownership.
With 2400 employees across QLD, NSW, and VIC, we are focused on growing and developing a career path for all our people.
We are currently looking for a Service Advisor to join the team at Robina VW.
What the role entails: Providing the ultimate customer service experience to our clients face to faceBuilding and maintaining positive customer and employee relationshipsMaintaining regular contact with our customers to provide updatesCommunicating with internal department teams to ensure all vehicles are completed and ready on time for our customers as promisedHandling customer concerns and complaints with prompt solution-based outcomesEagerness to learn and grow, while being humble when mistakes are madeOffering accurate estimates for customers requiring additional work or repairsOngoing training and development; if you have the desire to grow, we will get you thereWhat we are looking for: Proven experience as a Service Advisor highly desired, orExperience in Banking, Real Estate, or customer-facing roles highly desiredExcellent customer service with well-developed verbal and written communication skillsA proactive person who presents professionallyExperience in a department where KPIs are usedExperience with Pentana Solutions (Reynolds & Reynolds) highly desired but not essentialAbility to sell additional work as requiredSomeone who can work autonomously but thrives when part of a team; culture is important to usSomeone who loves a challenge and has a strong focus on customer experiencesLove a fast-paced, yet fun environment; it's never dull hereBenefits of joining us: Employee Assistance Program (EAP)Quarterly and annual awards and recognition for high achieversGrowth and development opportunities are endless with the ability to follow a career path that allows brand and site changes – all with easeCompetitive salary with commissions and a car on offer
#J-18808-Ljbffr