A Full-Time role within a respected local car dealership, based in Shepparton,
Suitable for an Automotive Service Advisor to ensure customer satisfaction and coordinate vehicle repairs for a reputable and community-focused dealership.
* Requires : Previous experience in an automotive service advisor role in Australia with Volkswagen / Audi Technical experience.
* Salary guide: $based on experience.
* Location: Shepparton
Your normal day will involve:
* Greeting customers, discussing vehicle issues, and providing service estimates.
* Coordinating with technicians, ensuring timely updates to customers, and handling approvals for additional work.
* Maintaining quality control and clear communication to uphold high service standards.
* Reviewing completed jobs, addressing any issues, and preparing for the next day, all while ensuring customer satisfaction.
Your next employer is an established car dealership offering:
* Stability within a well-respected local business with strong community ties.
* Opportunities for career growth within a family-owned business.
* A supportive environment focused on long-term customer relationships.
You will need :
* Strong understanding of vehicles and repair processes to effectively communicate with both customers and technicians.
* Proficiency in using service management software (e.g., AutoMate, Service King) to track jobs, update customers, and process payments efficiently.
* A valid Australian driver's license.
* Permanent residency or Australian citizenship.
Job benefits include:
* Competitive salary with performance-based bonuses.
* Access to ongoing training and professional development.
* Employee discounts on vehicle purchases and servicing.