Are you an ambitious IT professional with 1-2 years of experience, ideally within financial services? This is your opportunity to join a growing global organization, working in a collaborative two-person team to support IT operations and infrastructure for approximately 60 users across Australia. About the Role: As an IT Analyst, you'll play a critical role in ensuring the smooth operation of IT systems, applications, and networks. Working closely with global and regional IT teams, you'll provide technical support, support with local and global IT projects, and oversee key systems. Key Responsibilities: Provide timely technical support to staff across Sydney and Melbourne. Support IT projects driven by Head Office (Europe) and regional teams. Manage telephony, video conferencing, and market data systems. Ensure IT security compliance and maintain up-to-date operational risk measures. Collaborate with internal departments, global IT teams, and external vendors to ensure seamless operations. Follow up on IT audit recommendations and maintain SLAs for outsourcing activities. What We're Looking For: Bachelor's degree in Information Technology, Computer Science, Cybersecurity, or a related field. 1-3 years of experience in IT support, infrastructure services, or similar roles, preferably in financial services. Strong troubleshooting skills and a solid understanding of IT service management workflows. Familiarity with systems like Cisco IPT, Microsoft Active Directory, HyperV, and M365. Excellent communication and organizational skills, with the ability to manage multiple tasks and deadlines. Knowledge of financing activities and loan documentation is a plus. Why Join Us? Competitive salary package ($90,000 - $110,000 super). Opportunity to work in a global environment with exposure to international IT projects. Gain hands-on experience with industry-leading tools and systems. Be part of a supportive team, driving innovation and efficiency. Ready to Take the Next Step? If you're eager to grow your career in IT within a financial services environment, we'd love to hear from you Apply today and become an integral part of our forward-thinking team. Consultant Chelseakeeganadams.com.au Reference number: BH-12051 Profession:Investment BankingAll Investment Banking Company: Keegan Adams Recruitment Date posted: 24th Jan, 2025