**Senior Aurion Systems Administration Officer**
The Corporate Systems Team within the Digital and Technology Division of Austrade is seeking an experienced Senior Aurion Systems Administration Officer to fill an ongoing vacancy.
This role contributes to the ongoing maintenance and improvement of Aurion, as well as provides backup support for other corporate systems including SAP, TM1, and Cornerstone.
Key Responsibilities
* Lead systems administration activities, including user maintenance, environment management, incident resolution, service request management, end-user training, and report/query creation.
* Drive continuous improvement in payroll and human resource processes to enhance operational efficiency and align with Austrade's strategic priorities.
* Develop, manage, and maintain work instructions to ensure team processes are up-to-date and effective.
* Provide technical support and ensure compliance with legislation, policies, and procedures across corporate systems.
* Deliver high-quality customer service to support internal and external users and stakeholders.
Key Capabilities and Responsibilities
* Demonstrated experience in HR systems administration, with a focus on Aurion.
* Strong analytical skills to prepare accurate reports and provide detailed advice to stakeholders.
* Highly developed written and verbal communication skills.
* Proficiency in data extraction, manipulation, presentation, and analysis.
* Proven ability to manage competing workloads and priorities effectively.
* Expertise in recommending and implementing system improvements and enhancements.
* Experience in managing upgrades and ensuring compliance with technical change requirements.
* Commitment to maintaining robust record-keeping and system access controls.
* Ability to develop and deliver training programs for team members.
* Strong interpersonal skills to build and maintain effective stakeholder relationships.
Australian Citizenship - Our successful candidate must be an Australian citizen. Security Clearance - Our successful candidate will be required to obtain and maintain a Baseline security clearance.