Sydney OR Melbourne OR Brisbane
* Unique opportunity to make this role your own in a leading Australian Insurer
* No day is ever the same, plenty of variety, end to end visibility
* Flexible working model, supportive and collaborative environment
We’re never just satisfied with how things are – because we know how things could be. And it’s our expert Technology team who forge ahead every day to make those ‘what ifs’ a reality.
Welcome to a place where you can chase real progress and drive real change. And that includes your own career. Being a part of Technology at Suncorp means being switched on, endlessly curious and always adaptable. In return, you’ll be supported to bring your own ideas to the table and challenge conventions – with the aim of making life a little brighter, simpler and better for our customers and each other.
About the role:
The role exists to deliver Information and Communications Technology (ICT) procurement category management and vendor management. It will require the development of Category Plans, subsequent sourcing/negotiation initiatives and ongoing management of the existing contract portfolio and vendors.
You will have extensive experience managing Top Tier software providers, eg Oracle, and large SAAS / PAAS contracts, and understanding terms and conditions especially performance metrics like Service Levels and KPIs are essential.
This role sits within a close-knit team where no two days are the same, offering plenty of variety and allowing you to be involved in a range of activities end to end from idea generation to expiry.
This is a unique opportunity to join a leading Australian Insurer invested in the changing digital and environmental landscape, where you will have the chance to be involved in strategy creation and delivery of commercial outcomes that enable technology solutions that focus on building futures and protecting what matters for our customers.
What you’ll do:
* Manage external vendor relations & performance including SLA’s governance
* Implement and manage vendor governance framework and supplier review processes
* Perform as functional bridge amongst external vendors as well as internal stakeholders
* Develop and implement Category plans, sourcing strategies and/or negotiation strategies including define appropriate supply models for each category of spend and establish contracts that are competitive, reduce risk and optimise supply through appropriate SLAs
* Determine the roles & responsibilities between Technology Procurement & Vendor Management and stakeholders within T&T
* Interpret T&C’s, resolve vendor disputes that have been escalated or are of a systematic or strategic nature and work with T&T Domains to resolve supplier performance and governance issues
What you’ll bring:
* Minimum 5 years’ experience in vendor management or procurement
* Experience in ICT Category Management essential; specifically software would be beneficial
* Experience in large organisations with complex environments, a background in the Insurance industry would be highly regarded
* Experience in a centralised procurement/commercial environment providing services to a broad customer base.
* Experience in working with others in a (preferably commercial) strategy setting role.
* Experience in influencing stakeholders at all levels of the organisation, and delivering quality outputs within tight timeframes
What we can offer you:
* Discounts and offers on a range of retail favourite stores as well as insurance products.
* A range of flexible working and leave options, including 20 weeks paid parental leave, 4 weeks paid secondary carer parental leave and unlimited paid emergency response leave.
* Invest in your brighter future with ongoing study support and career development programs.
* Give back to our communities with payroll giving, donation matching and paid volunteer leave.
* Prioritise your work/life balance with our robust employee assistance program and dedicated employee council.
About Suncorp:
We’re proud to be a part of the Suncorp family alongside some of Australia’s most trusted and diverse names in insurance. Together, we share a drive to make the complex simple and bring our customers peace of mind when it matters most – while helping to evolve and innovate the ways we can serve our community every day. That comes with all kinds of exciting opportunities for you to grow your own career. Whether you’re guiding people through life’s biggest moments or providing them with support in times they need it most, you’ll be driven forward by our shared customer obsession and supported at every step of the journey.
For over 100 years Suncorp has been driven by our guiding Purpose – to build futures and protect what matters. To ensure we deliver on that Purpose, we’ve made a commitment, built on trust, empowerment, and flexibility – to help our people unlock their full potential and unleash their best and brightest selves. With the backing and support of some of the most trusted names in insurance, the Suncorp family provides our people with every opportunity to grow their career as they make a meaningful difference for our customers and our communities. We’re excited about what we can achieve together, working every day to be better, do more and realise the future we want to see just beyond the horizon.
If this opportunity sounds like the challenge you have been looking for, please apply online today.
Employee benefits | Suncorp Group
At Suncorp we believe we are our best when our workforce is as diverse, talented and passionate as the communities in which we live and operate, and where our people feel included, valued and connected. We are passionate about inspiring our people by creating a diverse, accessible, and inclusive culture, offering flexible work, career development and internal mobility, and building connected relationships amongst our team members and with our customers.
If you require any support and adjustments to participate equitably in our recruitment process or in the workplace, we encourage you to contact melissa.turkington@suncorp.com.au for a confidential conversation.