Join Vertical Scope Group’s (VSG) Professional Services Division in Canberra as we are seeking a driven, highly skilled and competent TS PV cleared, Lead Service Designer to join our award-winning team in supporting our Defence and National Intelligence Community customers.
About you:
* Previous experience with leading and directing the research
* Previous experience with prototype development
* Previous experience with testing service designs
About the role:
The Service Designer will perform the following duties and responsibilities:
* Manage the Assessment and Authorisations section service catalogue.
* Define and refine the reporting metrics (dashboards) associated with the Authorisation To Operate process.
* Monitor and report on performance of section output.
* Review existing procedures to identify opportunities to streamline and enhance effectiveness of service offering.
* Provide mentoring to APS staff in the continued operation of service catalogue items.
* Liaise with internal and external stakeholder groups to ensure service offering is fit-for-purpose and delivering against section objectives.
* Develop a pragmatic working/operating-model for work take on, through to work delivery and reporting - using people, process and technology as enablers – ensuring the section operates effectively to deliver work necessary and realise the model.
About Us:
Vertical Scope Group are an award-winning, security cleared, ICT and cyber specialist with over a decade’s worth of experience providing end-to-end consulting, professional services and recruitment services nationally to Australian Government and industry.
We are searching for exceptional consultants to join us in providing capability to multiple government panels and global supply chains including the ICT Provider Arrangement (ICTPA), NSW TAS SCN0012 – Talent Acquisition Scheme, Defence, Science and Technology Group (DSTG), BuyICT, People Panel (all categories, all locations, APS1- SES Band3, and Board Placements!).
We invite you to contact us for a confidential discussion around your career and to learn how we can work together.
We offer our permanent consultants a list of perks that range from:
* Birthday day off
* Additional Superannuation Contribution
* Annual Company Conference
* Paid for attendance at award and industry events
* Generous Defence Leave
* Part-time, remote, flexible work options (when available)
* Attractive salaries
* Fortnightly payments
* Diverse programs to work on
* Professional upskilling with RTO partners including budget for commercial qualifications
We believe people are our greatest asset, and we will work with and support you throughout your career.
If you are security cleared and would like to discuss other security cleared opportunities available to you, please also apply and a dedicated consultant will contact you to advise.
If you want to join a trusted, reputable, expert consulting firm, and work on exciting defence and national security programs, apply here!
Vertical Scope Group encourage people from different backgrounds to apply, including Aboriginal and Torres Strait Islander peoples, veterans, people from culturally and linguistically diverse backgrounds and people with disabilities.
Apply now by submitting your CV and or cover letter and a dedicated recruitment consultant will be in touch.
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