Your New Company: Established in 1993, this Australian-owned company is a leading supplier of material handling equipment with a nationwide network. They specialise in sales, servicing, hiring, and maintenance, and are known for their commitment to quality, cost-effective solutions, and a can-do attitude.
Your New Role: Working across a wider team of 25 professionals and reporting to the Service Manager, who is known for their positive, versatile and supportive management style. Your responsibilities will include:
Allocating service jobs to technicians and keeping team members and customers informed. Preparing and entering service jobs accurately and promptly. Logging customer concerns and requirements to minimise dissatisfaction. Allocating work to subcontractors as needed. Share after-hour callouts and occasional weekend duties with the National Assistant Service Coordinator. Benefits to You: Attractive base salary (negotiable based on experience) Join a well-established company with an excellent reputation for customer service. Enjoy internal career development and progression opportunities. Flexible work arrangements to promote work-life balance. About You: Significant experience in service coordination, particularly in material handling equipment (highly regarded). Strong knowledge of WHS/OHS regulations and fatigue management principles. Excellent verbal communication skills for troubleshooting and problem-solving. Mechanical understanding of materials handling equipment. Proficiency in computer software, including ERP systems and Microsoft Office. Next Steps: If this sounds like you, please APPLY NOW, or email your resumes to
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
Skills: service manager, service coordination, scheduling, scheduler, customer service, SAP, st marys, administration, service support.
Education: Secondary School/High School
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