Located on the waterfront of Hervey Bay, just a short 2-hour drive from the Sunshine Coast, you will discover two exceptional properties Mantra Hervey Bay and BreakFree Great Sandy Straits. Situated in the heart of one of Australia's premier whale watching destinations, both properties offer a perfect vantage point to witness these majestic creatures.
We are seeking a highly motivated and experienced General Manager, based at Mantra Hervey Bay to oversee the combined operations of both Mantra Hervey Bay and Breakfree Great Sandy Straits.
This is a unique opportunity for an individual with previous General Manager Experience, or current senior head of department of a large operation to autonomously lead and drive success across the two properties.
Your responsibilities will include:
1. Manage all facets of the properties including revenue management, recruiting & training, customer service and achievement of financial targets
2. Be responsible for leading and developing your team to ensure the hotels profitability and success
3. Be instrumental in driving changes and improvements in performance and implementing strategies in line with business objectives
4. Create and build strong relationships with key stakeholders, property owners, guests and regional shared services.
5. Maintain excellent product and service standards whilst maximising revenue and balancing expenses
6. Focus on recruiting and developing a team that is engaged in driving a positive customer sentiment
What we are looking for:
7. Experience as a General Manager in a smaller operation or Senior Head of Department in a larger team operation within the hotel industry
8. You will lead by example creating an environment where your team are encouraged and motivated to be their true self each day.
9. Confidence in your capability to build strong relationships, effectively resolve difficult situations and implement solutions that improve the service levels and financial results of the business
10. Past experience working with body corporates in an MLR setting is desirable
11. Comprehension of the key metrics that impact and grow hospitality businesses, using this knowledge to drive top line revenue and motivating your team to do the same
12. Hold Full QLD Real-estate agent (REA) licence (desirable but not essentail)
Why join Mantra Hervey Bay, BreakFree Great Sandy Straits?
13. Package includes onsite two bedroom apartment, based at Mantra Hervey Bay, competitive base salary + super and yearly incentive
14. Represent Accor within the local beach side community of Hervey Bay
Why Join Accor?
15. Awarded Employer of Choice at the Australian 2022 HR awards
16. Personal and professional development opportunities including support to obtain Real Estate Licence if not held and access to Typsy & Accor Academy platforms
17. Take advantage of Accor Global Staff, Friends & Family discounts from day one
18. Build your professional network, with over 230,000 Accor hospitality professionals worldwide the connections are limitless
19. With over 400 hotels in Australia and New Zealand, and over 5000 across 110 countries, Accor offers limitless opportunities to grow your career within a supportive network of likeminded professionals.
We invite qualified candidates with full Australian working rights to APPLY NOW!
Learn more about Accor - Follow ALL-Accor Live Limitless
Work your way across the Pacific and find other opportunities -
To see what our team are up to connect with us at on Instagram, on Facebook and .