Everyday our Centre Experience team deliver extraordinary customer service. We welcome hundreds of millions of customer visits each year and our team’s focus is creating unique and memorable customer experiences for everyone in our Westfield destinations. Your opportunity We are looking for an experienced Assistant Facilities Manager to join our team at Westfield Chermside. This is a dynamic, fast-paced role where you will balance competing priorities with agility. Working closely with the Facilities Manager, you’ll help oversee infrastructure management and maintenance, ensuring life safety, regulatory compliance, operational efficiency, and innovation—maximising the full potential of our centre. Day-to-day you will be responsible for: Support the delivery of day-to-day best in class facilities services in line with the needs of the Centre team to achieve excellence in customer experience Lead our team of 3 Facilities Coordinators, providing coaching and leadership. Ensuring all asset maintenance, repair and capital works, is accurate and delivered on time and budget, completed to the best possible standards by effectively managing our contract partners. Supporting the development of asset life cycle plans for the centre. Providing immediate response to all emergency, evacuation or other incidents within the centre. This full-time role includes Duty Management responsibilities, requiring occasional weekend shifts on a roster basis, balanced with a day off in lieu. What sets you apart We’re looking for a proactive and driven individual ready to grow in facilities management. Success in this role comes from hands-on experience, strong leadership, and a customer-first mindset. Background in retail, hospitality, property, or facilities management, with a focus on operational excellence and a trade background would be advantageous Proven ability to manage maintenance tasks and projects efficiently, ensuring quality, timeliness, and budget control. Experience leading compliance and safety initiatives, ensuring adherence to regulations and internal policies. Confidence in working with contractors, service providers, and internal teams to maintain high standards. Ability to adapt quickly, address unexpected challenges, and make informed decisions in a fast-paced environment. About us Scentre Group owns 42 Westfield destinations across Australia and New Zealand. We create extraordinary places and experiences that connect and enrich communities. We are focused on our customers and creating more reasons for more people to visit our Westfield destinations more often and for longer. With approximately 75 professions within our business, our team has the expertise to design, construct, operate, manage and market our Westfield destinations and platforms. We want to be the place where talent thrives. To support you thrive with us, we promise to respect, inspire and develop you, and that you will do work that matters. Diversity, equity and inclusion underpins our culture, and our vision is that ‘Everyone Belongs’. We foster a workplace experience where everyone feels valued, supported and motivated to realise their full potential. We aspire to create a workforce reflective of the communities in which we operate and encourage applications from everyone regardless of age, gender, ethnicity, cultural background, faith, disability, sexual orientation, gender identity or life stage. We offer a range of unique benefits designed to support your wellbeing, career development and lifestyle, including five days paid Life Leave on top of your four weeks annual leave (pro-rated for part-time), 18 weeks gender neutral paid parental leave, for primary carers, with no qualifying period and super paid for the duration of the leave period., and free parking at your local Westfield destination. Discover more about working with us. For more information or if you have any questions, please email Kristy Araipu - karaipuscentregroup.com Applications close: Thursday 10th April 2025