Customer Service Officer - Temporary Employment RegisterJoin to apply for the Customer Service Officer - Temporary Employment Register role at Department of Justice.
Salary: Level 2, $73,954 - $79,292 p.a. plus 11.5% superannuation (PSCA 2024)
Position number: Pool Ref TER0125
Work type: Fixed Term - Full Time, Fixed Term - Part Time
Location: Various Metropolitan & Regional Magistrates Courts, Children's Court, Coroners Court, Office of Criminal Injuries Compensation, The Fines Enforcement Registry and Prisoners Review Board
Closing date: 2025-03-31 4:30 PM (YYYY-MM-DD)
This is a temporary employment register. We are seeking to establish a pool of suitable applicants for short term contract opportunities in our Customer Service roles across the Magistrates Court and Specialist Jurisdictions in WA.
About The Role The Customer Service Officer is responsible for providing quality customer service to all internal and external customers. They provide an advisory service to all customers in relation to the practices and procedures specific to each jurisdiction and can also provide direct support services to the Judiciary.
The positions undertake a range of case management, information management, and customer service tasks within a registry setting for civil and criminal jurisdictions and can also provide in-court support to the judiciary. Applicants must also be able to learn how to interpret and apply legislation, policies, and procedures within the business areas they are employed.
You will be required to attend to enquiries either in person or by telephone; assess and process applications; lodge documents into the court database; liaise with the public, legal counsel, and court users; prepare and check legal documents.
We Currently Have Positions Located Perth Metropolitan AreaSouth-West/Great Southern RegionMurchison/Goldfields RegionKimberley/Pilbara RegionWorking in a regional court allows staff to gain multi-jurisdictional experience and, in some regions, can include other benefits such as GROH subsidised housing, additional leave, and other monetary allowances.
Benefits And Opportunities Flexible working arrangementsCareer pathway opportunitiesLearning and development opportunity programsEligibility Regional applicants must have a C Class Drivers Licence and ability to travel on light aircraft.To be eligible for a fixed term contract you must have documentary evidence of your entitlement to live and work in Australia for the duration of the contract.How To Apply Provide a comprehensive Resume / Curriculum Vitae, that clearly outlines your transferable skills, experience and highlights your key achievements.Provide the contact details of two professional referees who can comment on your skills, abilities and work performance.After lodging your application, you may be asked to attend an informal interview if a suitable vacancy arises.
Want to find out more? If you would like further information regarding the position please contact Ms Lisa Delaney via email at ******.
Submitting your application Applicants are requested to apply online. To submit your application, click the "Apply for Job" button at the bottom of this advertisement.
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