This is a UX Designer - Business Cards role with one of the leading companies in AU right now -- Westpac -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the takes off. More About the Role at Westpac **Role Details:** As a UX Designer, you will be responsible for the end-to-end design of a digital card experience for business customers. You will perform gap analysis on existing features, identify opportunities for improvement, and leverage existing design patterns to create a seamless and scalable solution. **Key Responsibilities:** - **Design:** Create user flows, prototypes, and polished UI designs that clearly communicate user journeys. - **Gap Analysis & UX Patterns:** Review existing user flows, identify friction points, and apply established design patterns to improve usability. - **Design System Execution:** Work with Westpac's design pattern, ensuring designs align with branding and accessibility standards. - **Stakeholder Collaboration:** Work with Product, Technology, Risk, and Compliance teams to refine designs and ensure feasibility. - **User Research & Testing:** Run usability testing and incorporate customer feedback into design improvements. - **Process & Compliance Awareness:** Understand product and design meet regulatory requirements. **Key Skills:** - **UX/UI Design:** Hands-on Figma experience - **End-to-End Design Experience:** Comfortable driving UX work from discovery through to final implementation. - **Stakeholder & Project Management:** Experience managing scope and stakeholders - **Risk & Process Awareness:** Ability to identify design risks early, track and resolve - **Accessibility:** Experience designing for accessibility standards (e.g., WCAG 2.1 AA) - **User Research & Testing:** Ability to conduct usability tests and translate insights into design improvements. - **Financial Services Experience (Preferred):** Experience designing for business banking, fintech, or regulated industries is a plus.
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