Make a difference as a Consultant, Property & Specialty Claims. Join the largest general insurance group in Australia and New Zealand. You'll play a vital role in guiding customers through property claims with empathy, efficiency, and precision. Provide timely support, foster strong connections, and keep customers informed through calls, emails, and other channels.Assess each claim fairly, using your decision-making skills to validate claims and coordinate with suppliers. Manage settlements and maintain accurate records, enabling us to provide a smooth and reliable claims experience. Your CGU journey commences on 09th January 2025 with a comprehensive, 6-week induction. This permanent full-time opportunity offers hybrid working conditions that support a mix of working from home and office. This is a 37.5 hour a week rostered system between the hours of 8am and 8pm EST. Please note: You will need to be located within 2 hours of an IAG office. With our offices placed nationally you will have your choice for your base location. On OfferJoining CGU you'll have access to: Boosted superannuation with 13% as standard Up to 50% off personal insurance, including home and motor insurance 5 myLeave days per year on top of annual leave Industry-leading 20 weeks paid parental leave available from the day you start Compassionate leave including Sorry Business, early pregnancy loss and extended family bereavement Inclusive leave such as public holiday swap and gender affirmation leave About You: Customer centric focused Confident communicator, with effective dispute resolution skills Tech-savvy and confident using multiple systems and platforms simultaneously Ability to prioritise and manage time effectively in a high-pressure environment Experience managing property claims or similar processes is highly desirable Demonstrated ability to work autonomously, use initiative, and have good attention to detail ABOUT USFor over 165 years, CGU has partnered with Australian families and businesses. Part of Insurance Australia Group (known as IAG), we're a leading commercial, rural and personal lines insurer and a top-three provider of workers compensation insurance.We're part of the largest general insurance group in Australia and New Zealand. Together our family of brands turns the IAG purpose of making your world a safer place into action by helping, supporting ambitions and making insurance accessible. We're ready for you. Apply today. Job Types: Full-time, Permanent Benefits: Employee discount Free drinks Maternity leave Parental leave Referral program Work from home Schedule: Monday to Friday Work Location: Hybrid remote in Adelaide, SA 5000 Expected Start Date: 09/01/2025 #J-18808-Ljbffr