Immediately hiring, we are seeking passionate and motivated individuals to join our growing enterprise at Avis Budget Group.
About the Role
In this role, you will be the face of our brand, interacting with customers at the rental counter, completing bookings, and responding to inquiries.
Key Responsibilities
* Establish customer car rental needs by actively listening.
* Determine suitable add-ons and services from ABG's offerings.
* Communicate rental procedures and guidelines effectively.
* Complete bookings in a timely, efficient, and accurate manner.
* Answer customer questions and provide support.
Benefits
* Hourly pay + loadings + commission incentives
* Wellbeing programme: life insurance + discounted health insurance + superannuation options
* Access to Perkbox - discounts and offers with hundreds of retailers and big brands.
* Employee discounts on car rentals across Avis Budget Group.
* Employee Assistance Programme (EAP) for mental health and wellbeing.
* Full training provided to help you achieve your goals.
Requirements
* A full and valid driver's licence is required.
* This is a full-time position with rotational roster work, including evenings, weekends, and public holidays.
* Ability to work in a fast-paced environment while delivering exceptional customer service.
* Previous experience in retail, hospitality, customer service, or similar roles.
* Ability to follow procedures and adhere to company guidelines and standards.
* Comfortable learning and using various computer systems to input rental information accurately.
About Us
Avis Budget Group has 25,000 driven employees performing with purpose. Together, we're moving the future of transportation forward with innovative solutions.
We value diversity, equity, and inclusion within our workforce, communities, and supply chain.