This is a Systems Analyst 2 role with one of the leading companies in AU right now -- Unisys -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the takes off. More About the Role at Unisys What success looks like in this role: _The position will be a Subject Matter Expert on Software distribution & Patch Management and AVD management. Hands-on experience in software deployment & Patch rollout via systems Management tools like Config Mgr., Intune, etc. Troubleshoot infrastructure & client issues to ensure compliance on rollouts. Custom reporting capability is a must. Asses, Plan, and upgrade systems management tool to ensure its evergreen and new features are explored._ _Responsibilities and Accountabilities:_ - _Candidate with 8 to 11 Yrs. Strong experience in Software Distribution and Patch management using SCCM / Intune _ - _M365 workload in initial setup & breadth/depth mode for AVD_ - _Device provisioning & retirement setup_ - _App provisioning & app attachment for the provisioned users._ - _Custom imaging ISO for AVD and period update methodology_ - _In-depth knowledge of personal / pooled mode along with capacity planning._ - _Hands-on other systems management tools like SCCM / Intune would be an added advantage_ - _Good understanding of the W365 licensing model_ - _Hands-on Experience on Microsoft Intune preferred_ - _Handling co-management & Modern device management is an added advantage_ - _Execution of Enterprise support processes including Incident Management/ Problem Management /Change Management /Service Request Management /Asset & Configuration Management 6 to 8 years of experience in engineering, building, and supporting a large heterogeneous multi-data center computing environment. _ - _In-depth work stream experience like Deployment, incident analysis, resolution, problem definition, analysis, and resolution of Deployment failures._ - _Detailed Infrastructure knowledge including Server troubleshooting, design, and implementation experience on SCCM current branch / Legacy versions _ - _In-depth understanding of all SCCM concepts like SCCM Roles, Boundary configuration, site assignment, Client installations, etc._ - _Awareness of recent technology changes of all System Center Products. _ - _Awareness of SCCM V-Next and Windows 10 Servicing._ - _Demonstrated proficiency with Designing and Deploying Microsoft products in an Enterprise environment. _ - _SCCM Asset Reporting and Reporting Software Usage, Maintain Deployment Calendar and License Validation process._ - _In-depth knowledge of Client OS (Windows 10/11) and Troubleshooting. _ - _Responsible for escalation management, communications, and management of production system problems._ - _Knowledge on other deployment tools like Altiris, and LANDesk (Ivanti) will be an advantage._ - _Windows & Mobile device management via Intune_ - _Conditional access policies & Autopilot persona management skills_ You will be successful in this role if you have: _Necessary skills:_ - _NV1 Security Clearance is required._ - _Strong understanding of ITIL, specific to Change & Release management_ - _Experience in managing large-scale transition projects_ - _Ability and willingness to take direction from team Lead, SDM, and Client Executives_ - _Ability to work in a team environment_ - _Able to adapt to a changing technical environment_ - _Ability to coach other members of the team in their area of expertise_ - _Ability to communicate clearly with all team members and end-users_ - _Ability to work with a sense of urgency_ - _Customer-facing presentation and consulting skills_ - _Strong knowledge of Microsoft PowerShell_ _Certifications:_ - _ITIL Foundation (optional), _ - _Certification in Configuration Manager & Intune (Optional in case of Good knowledge)_ - _AVD certification_
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