A career with us at Bupa Dental Townsville is more than just a job. It's an opportunity to make a real difference in the lives of our customers and community. Our purpose, helping people live longer, healthier, happier lives, is what inspires us. It's a promise to our customers to change lives for the better. Our people are at the heart of this.There’s nothing like showing up to work and feeling at home. That’s why the practice puts so much effort into creating a truly supportive work environment. What’s more, if you have the ambition and the potential, we’ll give you the opportunity to progress into a variety of other roles such as, Clinical coordinator, practice manager etc, via our Future Leaders Program. About the opportunity: Join an established practice and small diverse friendly team! Here at Bupa Dental Townsville you will be supported to grow and work among a great team, if you are proactive to learn and love all things Dentistry than this is the Casual opportunity for you. We are open Monday to Friday between the hours of 7:30am and 5:00pm. For this role you will be guaranteed 4 days per week. No late nights or weekends! To learn more about our beautiful Dental Practice visit: The heart of the role:
1. Maintain our amazing customer and team culture - providing continued excellent customer service to our patients
2. Prepare patients & facilities for dental treatment
3. Deliver quality chairside assistance to our Dentists
4. Provide instrument sterilisation
5. Maintain infection control standards and procedures
6. Meeting and greeting patients, providing a great first impression
7. Booking and amending appointments, answering the phone, updating patient records
8. Supporting the Practice Manager and clinical team with the smooth running of the practice
9. Making patients aware of dental services and offers
10. Handling payments
11. Accessing sensitive information whilst maintaining patient confidentiality
12. High-end patient care; building & maintaining relationships with all clients in a friendly & warm manner
What you'll bring:
13. Ideally 6 months+ experience as a Dental Assistant or Receptionist preferred. However willing to train and support the right candidate
14. Willing to learn dental assisting and reception - on the job training provided!
15. You're a motivated self-starter, this is a fast paced and dynamic role
16. Exceptional communication and interpersonal skills
17. Passionate about customer service and patient care
18. Organised with attention to detail
19. Ability to build rapport with patients, in a cheerful, light-hearted manner
20. Benefits of joining Bupa Dental Townsville:
21. Competitive salary + Bupa benefits including significant product and service discounts
22. Comprehensive training and ongoing development - we say it because we actually do it!
23. Internal career progression opportunities
24. Networking opportunities across the business and with peers
25. Paid parental leave and Salary sacrifice options
Benefits of joining Bupa Dental Townsville:
26. Reward and recognition programs
27. Well designed and fitted out practices with the latest equipment/technology for great patient care and experience
28. Networking opportunities across the business and with peers
29. Access to benefits such as HI discount, optical discount, pet and travel insurance discounts, etc
30. Set remuneration bands with regular performance discussions and remuneration reviews
How to apply: Our people are at the heart of everything we do, because we care. We have created environments where people can look forward to coming to work, feel empowered and benefit from working collaboratively with brilliant & talented experts. For more information about a career in dental please visit - Dental Career Opportunities (bupa.com.au) For successful candidates, a mandatory background check screening process is required. If you are interested in this opportunity, click now, and 'Apply'.