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Energy Transition & Sustainability Recruitment Specialist | Renewable Energy | Energy Efficiency | CleantechThe Company:
My client empowers businesses and property owners to integrate distributed renewable energy solutions.
They drive the clean energy transition by offering cutting-edge approaches to onsite power generation and sustainable energy procurement.
The Role:
In your role as a Billing Specialist your primary objective is to ensure timely and accurate billing of utility services across our client's national embedded network portfolio.
You will also review meter data, resolve discrepancies, generate reports, and oversee audits.
Lead process improvements, mentor team members, and collaborate with key stakeholders to enhance efficiency, resolve customer inquiries, and streamline billing operations through automation and best practices.
Key responsibilities include: Lifecycle billing, including first bills, auto-bills, exception bills, and final bills for customers inside Embedded Networks.
This includes electricity (SME and C&I) and other utility services such as hot water, gas, or air conditioning.Review and verify meter data to ensure accurate billing.
Work with field teams to resolve discrepancies or issues related to meter readings or usage data.Prepare billing reports, account summaries, and financial data for internal stakeholders.
Analyse billing data for trends, discrepancies, and areas for improvement.Periodic audits and reviews of products, tariffs, customers, and other as required.Ad-hoc billing tasks to investigate, analyse and resolve particular issues / exceptions as required.Your Skills & Experience: 3+ years of experience in utility billing required.Experience in meter data management and billing of electricity customers inside embedded networks essential.Experience in meter data management and billing of gas and hot water customers inside embedded networks essential.Experience in meter data management and billing of other utility services and distributed energy resources, such as EV charging or telecommunications, preferred.Experience in data management and reporting highly desirable.Excellent organizational and time management skills.Proficient with CRM and Billing systems, and Microsoft Office Suite.Next Steps: If you're passionate about Australia's energy transition and want a role with purpose, this is the opportunity for you.
Apply now or call Joel on 0466 697 913 for more details.
Seniority levelAssociateEmployment typeFull-timeJob functionAnalyst, Administrative, and Customer ServiceIndustriesServices for Renewable Energy, Utilities, and Environmental Services #J-18808-Ljbffr