THE ROLE & RESPONSIBILITIES System Administrator / Desktop Support role focused on managing and supporting the company's internal network, systems, cloud infrastructure, desktop computing environments, and internal software systems, along with providing Desktop Support to end users. This is a full-time, in-office position. Responsibilities include : Support, manage, maintain, administer, and enhance on-prem infrastructure such as Windows Server, Hyper-V, network switches, firewalls, Wi-Fi, SAN storage, backups, etc. Administer, monitor, and maintain Azure cloud services, including virtual machines (VMs), storage, networking, and security. Manage and deploy applications using Intune. Ensure accurate and up-to-date IT documentation. Provide hands-on Desktop Support to end users. Drive automation initiatives. Oversee IT infrastructure projects, including upgrades, migrations, and new deployments. REQUIRED EXPERIENCE / BACKGROUND / KNOWLEDGE Ideal for a hands-on System Administrator / Desktop Support specialist with combined on-prem and cloud experience seeking a dynamic, varied role. Experience Required : Proven expertise in administering and supporting on-prem infrastructure (Windows Server, virtual machines, storage, networking, etc.). Experience in providing direct, in-person Desktop Support and troubleshooting for end users. Strong M365 administration and support skills. Demonstrated logical troubleshooting abilities and problem-solving skills, with high attention to detail. Excellent communication skills, capable of translating complex IT concepts into simple, clear language. By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: https://www.roberthalf.com/au/en/privacy. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.