The Company:
This Hospitality Group is a power house in the space, there amazing team work tirelessly to plan and execute events, tailored to the clients needs with precision. They own multiple venues in Melbourne and are looking for an Event Manager to join their team.
Position Terms:
* Full-time permanent role
* Working 5 days in the office
* Salary: $80,000 - $85,000 plus super
The Role:
The Event Manager will report to the Head of Events and will have 3 direct reports. The Event Manager will be responsible for coordinating and delivering exceptional events (80% corporate, 20% weddings), as well as develop and manage client relationships. The Event Manager will be responsible for managing and developing 3 direct reports, and be a cohesive link between the sales and operations teams to ensure seamless events are delivered.
Key Responsibilities include;
* Facilitate every client request where possible, checking operational concerns with management where necessary
* Provide accurate run sheets generated in Priava outlining the details of the event for the Operations teams
* Coordinate all third party suppliers, providing the requirements necessary to understand expectations when arriving and working on site
* Be present at the beginning of each produced event to meet with the client and manage expectations
* Complete post event follow up and feedback collection from each client
* Provide sales support in the absence of, or when the business demands, to the Client Relationship Managers
* Ensure that all collateral sent to your clients is accurate and quoted correctly. Assist with the development of new collateral as required
* Facilitate innovative site inspections that inspire clients to book an event while selling goods and services to maximise profit
* Build and manage existing client relationships where there is an opportunity to generate repeat business
* Undertake the required processes regarding your direct reports including 1:1s and performance reviews, and annual reviews
* Regularly touch base with your direct reports to ensure they are motivated and engaged. Ensure your direct reports are working within agreed guidelines regarding hours and breaks
The Candidate:
The ideal candidate will have extensive experience managing and coordinating corporate events within a venue or hospitality environment. Experience managing staff is essential for this role.
* Exceptional attention to detail
* Exceptional customer service skills
* Excellent communication skills, including telephone and email etiquette
* Exceptional people management and leadership skills
* Be knowledgeable and helpful
* Be proactive
* Outstanding negotiation skills
* Ability to multi-task
* Ability to think quickly and problem-solve in a fast-paced environment
* Must be able to work both independently and collaboratively on multiple projects simultaneously with tight deadlines
* Ability to work on a Tuesday-Saturday roster, with occasional events on Sunday's
For more information regarding event positions follow us on LinkedIn and/or Facebook at Apex Event Recruitment
If this role doesn't fit but if you are interested in Events positions in Australia, then please register your resume through our website: www.apexeventrecruitment.com.au
Please note that this role will be subject to background checks and you must have the right to live and work in this location to apply for this job.