Employment Type: Permanent Full-TimeHours: 76 hours/fortnightLocation: Mercy Place Shepperton (South), Shepperton, VICUpload with application: Resume, cover letterContact: Vinu Nair / ****** there's life, there's Mercy.Where there's care, there's You.For over a century, our incredible teams have provided care for people when they need it most. Join us as a Service Manager, and help us deliver even greater outcomes for our aged care residents, their families, and our communities.About the opportunity:As a Service Manager for our Residential Aged Care Home in Shepperton, you'll make a genuine difference when it's needed the most.Be an active leader of a team where communication is valued and continuous improvement is promoted in accordance with accreditation and aged care standards.Lead a culture that promotes positivity and safety while delivering our Model of Care that focuses on the individual emotional and physical needs of the resident.You will liaise with all stakeholders to deliver best practice operational and clinical services, including allied health, hospitality, lifestyle, and community activities.What you'll bring :You're resilient, compassionate, and committed to delivering exceptional resident-centered care.To thrive in this role, you will have:Strong HR and people management skills including staff leadership and development, succession planning, and experience in change management in a residential aged care environment.High level of communication and interpersonal skills with proven ability to engage residents, families, the community, and both internal and external stakeholders.Business acumen (i.e., budgets, efficient rostering, occupancy) and aged care knowledge relating to AN-ACC, accreditation, and expected aged care standards.The ability to unite and lead a team that is focused on high performance in a values-driven culture.Demonstrated understanding of person-centered care and ability to work in a team environment.You will also be required to provide evidence of, or in the process of obtaining:A valid Police Check and/or National Disability Insurance Scheme (NDIS) Clearance.Current COVID-19 certificate, proof of current influenza vaccination, and other vaccination status consistent with public health orders.Current AHPRA registration as a Registered Nurse is highly desirable.You'll also enjoy a range of other benefits:? Find a better work-life balance.? Expand your skills, knowledge, and impact with ongoing professional development and career progression opportunities.? Make the most of your pay with our generous salary packaging options.? Save big with access to a range of retail discounts across financial, healthcare, travel, and other services.? Live, work and feel your best with our health and wellbeing programs including an Employee Assistance Program and Fitness Passport for you and your family.Ready to help us shape the future of healthcare? Join us and make a meaningful difference in people's lives - and your career.Are you ready to apply for this role? Click Apply now.#J-18808-Ljbffr