As an Assistant Practice Manager, you will benefit from an experienced practice team and exceptional development opportunities.
About the Opportunity
Culture is everything at Bupa Dental. You will be supported to grow and work among a great team if you are proactive to learn and love all things Dentistry.
The Heart of the Role
* Supporting the Practice Manager in coaching, leading, and developing a high-performing practice team in a positive environment for both staff and patients.
* Assisting with overall financial performance of the practice.
* Contributing to and assisting in facilitating regular team meetings.
Key Responsibilities
* Managing patient interactions, including greeting and welcoming patients, answering phone enquiries, making and confirming appointments, checking and processing customer accounts.
* General administration, including processing payments using EFTPOS and HiCaps.
* In the absence of the Practice Manager, stepping into the role of Acting Practice Manager.
* Effectively managing recruitment and selection for all practice staff.
What We Are Looking For
* Previous dental experience desirable, but we also welcome applications from successful managers from other industries.
* Prior business and people management experience essential.
* A proven track record of strong organisational skills, administrative and time management.
* Exceptional communication, interpersonal, customer service skills, and strong business acumen.
Benefits of Joining Bupa Dental
* Competitive salary + Bupa benefits including significant product and service discounts.
* Comprehensive training and ongoing development.
* Internal career progression opportunities.
* Well-designed and fitted-out practices with the latest equipment/technology.