Key Responsibilities:
Customer Service
Ensure a positive experience for customers by addressing complaints, resolving issues, and answering questions or concerns.
Operations Management
Oversee day-to-day branch operations, ensuring compliance with banking regulations and policies. Manage cash flow, maintain accurate records, and supervise staff.
Sales and Business Development
Develop strategies to grow the bank's business by identifying opportunities, building customer relationships, and creating marketing campaigns.
Staff Management
Hire, train, and supervise branch staff, providing coaching and feedback as needed.
A successful Branch Manager plays a critical role in the success of a bank branch, driving efficiency, delivering excellent customer service, and generating revenue growth opportunities.
About Us: We are a force for good, owned by our customers in Australia, meaning our success benefits everyday people and families. We offer a range of fantastic benefits, including professional development, wellbeing initiatives, and financial rewards. Imagine working for a bank that truly helps people. You can make a difference at Great Southern Bank.