Flexhive is your on-demand talent platform. We seek Customer Service Officer with excellent communication skills and attention to details. About the role: Open position across Brisbane Contract/Temp Jobs are in urban locations and close to public transport: Elizabeth St location Easy to fill timesheet, on-time weekly payment, and option for Real-Time Remuneration As Customer Service Officer, your responsibilities will include: Handle incoming calls and respond to emails in a fast-paced environment Demonstrate intermediate computer literacy skills and follow processes/scripts Develop strong relationships with new and existing customers Process and track orders, and assist clients with transactions and inquiries Collaborate effectively in a team environment to meet individual and team goals Manage time and organise workload to meet performance expectations Ensure all administrative compliance requirements, data entry, and efficient client engagement are met. Requirements: Must have at least 1 year of experience in a call centre or handling inbound or outbound calls Able to work under pressure in a fast-paced, agile environment Capable of solving problems while adhering to clear guidelines and rules Demonstrates resilience and calm when handling complaints or challenging situations Professional demeanour with a high level of integrity Experience in a call centre environment is preferred but not essential. We are seeking a customer service superstar with excellent communication skills and a proven ability to engage effectively and sensitively with a diverse range of people. Join the Hive and expand your opportunities: Apply once, access many. As a flexhive member, enjoy benefits like 50 retail savings, preferred super fund rate, and access to our learning platform (coming soon). By joining our talent pool, you'll be considered for multiple job opportunities. Our 4-step process: Submit Application Complete Work Preference Survey Onboarding Training flexhive by Hudson opens a world of flexible jobs at your fingertips. We employ 100 staff, pay over 1200 temps in Australia & New Zealand and grow weekly. flexhive is part of Hudson Recruitment Group, one of APAC's most prominent independent recruitment agencies. Join us on Insta: hiflexhive By applying, you accept to receive a follow-up email and text message to enter our qualification process. This pay rate is inclusive of mandatory 25% casual loading