Serco is a place where you can grow Join a team of 12,000+ professionals across Asia Pacific and experience a workplace that values challenge, opportunity, and reward.We offer plenty of room for professional growth and flexible benefits to support you at every stage of life and career, including: Flexible salary packaging options, including novated leasing for new and used vehicles? Benefits@Serco, which includes?a great range of career support programs, wellbeing packages and financial benefits, available through us and our selected partners, including access to Fitness Passport? Generous employee referral program? Share2Care 12 weeks of paid parental leave to eligible employees Make an impact at Serco As a Case Planning Team Leader, you'll play a vital role in the rehabilitation and reintegration of inmates, overseeing case management practices that promote safety and positive outcomes.Working at the Clarence Correctional Centre, you will lead a dedicated team committed to supporting inmates and ensuring the safety of the community.You'll make a positive impact by: Leading and mentoring a team of Case Planning Officers Ensuring high-quality case plans, classification, and placement of inmates Managing the timely and effective implementation of case management processes Overseeing the allocation of caseloads and assessments Contributing to continuous improvement of case management systems Ensuring a safe and respectful environment for staff, inmates, and visitors Serco is a place for you To be successful in this role you'll have: A relevant tertiary qualification in Criminology, Social Work, or Social Sciences or relevant industry experience in a similar role Certificate IV in Correctional Practice (or willingness to complete within 12 months) Experience leading a team Strong understanding of classification, placement, and risk management Ability to build inclusive, collaborative teams and manage performance Experience working with Aboriginal & Torres Strait Islander people (desirable) Excellent communication and problem-solving skills Serco's services span Justice, Immigration, Defence, Space, Health, and Urban Mobility.Joining us means becoming part of a supportive culture where trusted leaders will help you achieve your goals.You'll also appreciate our commitment to flexibility and work-life balance, backed by long-term government contracts.Are you ready to do important work that really matters?