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Employer: Amazon
Location: Horsley Park, New South Wales, Australia
Salary: Competitive
Closing date: 23 Apr 2025
Sector: Distribution and Warehouse, Technology
Role: Manager
Contract Type: Permanent
Hours: Full Time
DESCRIPTION
Here at Amazon, we're seeking experienced Area Managers to join our Customer Fulfillment team.
We currently have multiple opportunities in the following locations:
1. Kemps Creek (State of the art automated robotics site)
2. Horsley Park (Newly launched site)
Do you have a passion for motivating, mentoring, and coaching a team? Do you pride yourself on maintaining the highest levels of safety, quality, attendance, and performance? As an Area Manager, you will play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.
You will be an inspiring leader in one of the following areas within the Fulfillment Center operations: receive, stow, pick, pack, or ship, where you will work to continuously improve the efficiency of delivery processes, ensuring that customer orders are delivered as quickly, accurately, and cost-effectively as possible. Along with your peers, you'll ensure that all workflows run smoothly and that customer expectations are met, if not exceeded.
Please note the shift pattern is based on 4 days on and 3 days off and can also be based on nights, so flexibility is a must (Sunday to Wednesday or Wednesday to Saturday).
Key Job Responsibilities:
- Leading and developing a team of Amazon associates.
- Maintaining Health and Safety standards within your remit area, while promoting an inspiring Health and Safety culture on-site.
- Developing performance goals and objectives to achieve customer promise expectations and ensure accuracy and quality.
- Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, and Human Resources to develop plans to meet business objectives.
- Partnering with the management team to establish and maintain quality control standards.
- Review the work forecasts and determine your requirements to produce during the day to meet the overall building objectives.
BASIC QUALIFICATIONS
- Working experience in Operations, Supply Chain/Logistics, or a related field.
- Experience as a manager, involving sizable teams; you're a natural at motivating others around you and building strong relationships.
- Demonstrate ability in problem-solving and analytical capabilities: conducting and driving Dive Deep analysis on complex processes.
- Excellent communication skills, both verbal and written.
- Availability to work a flexible schedule/shift including days, nights, and part weekends.
PREFERRED QUALIFICATIONS
- Direct management experience for employees and their performance.
- Experience with performance metrics and process improvement.
- Candidates must be flexible to work weekends and/or shifts regularly.
- Experience in Microsoft Office applications including but not limited to MS Word, Excel, PowerPoint, and Outlook.
- Bachelor's Degree from an accredited university or equivalent qualification.
Acknowledgement of Country:
In the spirit of reconciliation, Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea, and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE Statement:
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit this link for more information.
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