TechOps – Atlassian Suite Support/SME - Top Quantitative and Systematic Hedge FundBAH Partners Sydney, Australia
Join our prestigious client, a titan in the world of high-frequency trading, known for their unmatched market influence and innovative approach.
They're on the lookout for an Atlassian Suite Support/SME to be the go-to tech guru for internal users!
If you're a detail-oriented problem-solver with top-notch communication skills, this is your chance to shine.
Dive into an exciting role where you'll tackle challenges and elevate our dev tools to the next level!
The role: Ticket Ninja: Capture requests and support our Atlassian Suite, GitLab, and Artifactory tools.Task Wizard: Classify and prioritize tasks by urgency and type for seamless workflow.Team Connector: Redirect tickets to the right experts for specialized solutions.First Responder: Provide quick troubleshooting and initial support for users.Satisfaction Sentinel: Monitor ticket progress and ensure timely resolutions.Knowledge Innovator: Contribute to the evolution of our internal knowledge base.Tech Explorer: Level up your skills through hands-on training and knowledge sharing.Data Ally: Collaborate with research and trading teams to address technical challenges.Automation Guru: Create scripts to streamline security processes and enhance metrics.Jira Architect: Design and configure Jira workflows to supercharge project management.Required Skills: 5+ Years of Experience in a Support Role: Bring your extensive knowledge and expertise to our team, where your contributions will truly make an impact!Atlassian Suite Expert proficient in Jira, Crowd, Confluence, Bitbucket, Bamboo, Artifactory, and GitLab to drive innovation and enhance collaboration!Meticulous and Organized: We value your attention to detail!
Your rigorous approach will ensure that we maintain the highest standards in all our operations.Exceptional Analytical and Problem-Solving Skills: You'll tackle challenges head-on, utilizing your strong verbal and written communication abilities to convey solutions with clarity and confidence.Familiarity with Ticket Management Systems (JIRA): Your experience with ticket management systems will help streamline our processes and enhance our efficiency.Support Experience with GitLab and Artifactory: While not mandatory, your background in supporting these tools will be a fantastic asset to our team!Collaborative Team Player: Thrive in a multidisciplinary environment where your ability to work effectively with diverse teams will foster innovation and success.Passion for the Financial Sector: If you have a keen interest in the financial world and a knack for quickly grasping industry-specific technical concepts, you'll fit right in.Sell: Join an Exceptional Team: Become a valued member of our high-caliber team, comprised of top talent dedicated to excellence and innovation.Compensation and Benefits: Enjoy a highly competitive compensation package and comprehensive benefits that recognize and reward your contributions.Shape the Future: Work on building cutting-edge products in a new industry, utilizing the latest technologies.
Be at the forefront of innovation and help define the landscape.Empowering Structure: Experience a flat organizational structure that fosters collaboration, transparency, and open communication.
Your ideas and contributions will be highly valued and visible throughout the organization.Contact Information: If you are interested in this position or would like to explore other opportunities within enterprise information technology, please send your detailed resume to Daniel Chung at or call for a confidential discussion.
BAH Partners is a top supplier of the best finance technology talent for most of Hong Kong's top-tier financial institutions.
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