Job Description
AWS Infrastructure Services is responsible for the design, planning, delivery, and operation of all AWS global infrastructure.
We are the team that keeps the cloud running, supporting all AWS data centers and servers, storage, networking, power, and cooling equipment to ensure customer access to innovation.
We tackle complex problems with thousands of variables impacting the supply chain. We're looking for talented individuals to join our diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles.
Key Responsibilities
* Maintain system reliability by prioritizing and resolving trouble tickets efficiently
* Share knowledge and follow best practices in Data Center Operations
* Participate in high-impact projects and contribute to operational efficiency
Role Requirements
This role may involve physical demands such as bending, lifting, and safely navigating ladders and gangways. 24/7 shift coverage is required, including 12-hour rotating shifts, which may change based on business needs. A valid driver's license and own vehicle are necessary due to site locations.
Qualifications
* 2+ years of computer hardware troubleshooting and repair experience
* 1+ years of computer networking experience
* High school diploma or equivalent
PREFERRED QUALIFICATIONS
* Experience dealing effectively with customers during problem resolution and operating under pressure
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer.