We are working with our client based in Townsville to recruit 3 Local Laws Officers. The roles will be for an initial period of around 6 months (with possible extension), commencing ASAP.
The role will involve enforcement of local laws and require a strong focus on Customer Service and excellent communication skills.
The role would suit someone with experience either in local laws or policing. Alternatively, it might suit someone with relevant qualifications in Government Investigations or Justice Studies coupled with relevant work experience.
Role Responsibilities:
1. Investigate and resolve requests from the public regarding animals, nuisances, regulated parking, local laws and other community response related matters in a professional manner consistent with organisational standards and regard to powers of entry, conflict resolution and evidence gathering.
2. Provide excellent customer service, advice, direction and solutions to the community in relation to breaches of legislation and local laws.
3. Effectively manage customer requests and other tasks within defined time frames ensuring that all matters are completed and final outcomes are communicated to customers and recorded onto appropriate council databases.
4. Perform compliance patrols within the region and carry out the relevant legislative compliance action - this will include conducting improved inspection programs and physical patrols of streets, parks and other public areas under council's control.
5. Provide reports and briefs to management and council and provide evidence in a court of law regarding investigations as required.
6. Maintain and develop relationships with internal and external stakeholders that will increase the effectiveness of the team.
7. In accordance with procedure and when required, issue correspondence, compliance notices and penalty infringement notices for breaches of relevant State Government legislation, local laws and subordinate.
Role Requirements:
8. Good numeracy, written and verbal communication skills sufficient to complete paper work, read safety instructions and plans, and to effectively communicate with the public and team members.
9. Sound experience in undertaking manual tasks in a safe conscious manner.
10. Demonstrated industry skills and experience in the application of local laws compliance activities.
11. Ability to contribute to the work team as an effective team member.
12. Sound computer skills and the ability to quickly develop competency in operating electronic tools associated with the position, such as Pathway, Objective, Microsoft Office suite, electronic infringement technology and mobile computing devices.
13. Open Drivers Licence
14. Willing to undertake a Criminal History Check
15. Willing to undergo a Pre-Employment Medical
If you are interested in these opportunities and possess the relevant skills and experience, please apply following the links on this page.
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