We are a busy Cardiology & Urology practice seeking a Medical Receptionist. If you are a dedicated & compassionate individual eager to contribute to the healthcare field, we invite you to join our team.
Qualifications & Experience
* A background in a medical secretary or receptionist role is considered highly advantageous
* Strong communication and interpersonal skills
* Exceptional organisational abilities and attention to detail
* Proficiency in computer systems and basic office software
* Ability to effectively multi-task in a busy environment
* Ability to maintain confidentiality and handle sensitive information
* Ability to take initiative and work independently and as part of a team
* Reliability is essential
Tasks & Responsibilities
* As a Medical Receptionist, you will play a crucial role in the daily operations of our practice. Your responsibilities will include:
* Front Desk Operations: Greet and assist patients, answer phone calls, provide information on services, and process billing and receipting protocols as per Medicare and Health Fund guidelines and legislation.
* Appointment Coordination: Schedule patient appointments, confirm upcoming visits, and manage the reception area flow.
* Administrative Support: Assist with administrative tasks, including data entry, correspondence, and maintaining accurate patient records.
* Clinic Coordination: Setup and run our busy outpatients clinics, and efficiently handle check-in and check-out processes, ensuring accuracy and compliance.
* Theatre & Inpatient Lists: Assistance with managing theatre lists liaising with Anaesthetists and Hospital Theatres ensuring lists are sent on time with accurate information.
* Provide exceptional customer service as a liaison between patients and medical personnel.
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