Join our team and use your engaging leadership style to lead a team of service people to deliver high-quality service to our clients.
Your chance to join a market-leading organisationWork within an experienced, supportive, and collaborative team environmentGreat package, onsite parking, and easy-to-reach locationInitial Hygiene has an excellent opportunity for a Service Manager to join our team. You will have the opportunity to showcase your operational experience while balancing day-to-day responsibilities and developing our team to achieve their full potential.
Reporting to the Operations Manager, you will be responsible for leading, managing and developing a team of Service Technicians to ensure quality delivery of service, effective stock management, compliance and customer satisfaction.
The main duties for this role will include but not be limited to: Supervise, develop and coach a team of Service Technicians with potential to further growth in service head countManage all aspects of inventory control and warehouse area for HygieneMaintain strong key stakeholder relationships within our customer portfolioConduct & participate in monthly team and safety meetingsConduct regular site quality auditsConduct regular performance assessments with the teamInduct and train new staff members to the teamManage and review service runsAdministration related to servicing activitiesManage customer feedbackCover service runs for Technicians when requiredOngoing performance managementControl service costs for your areaLook after Pays eg: KronosThe ideal candidate will possess and be able to demonstrate: Team SupervisionExcellent customer service skills and negotiation skillsExcellent communication skills, both written and verbalExcellent PC skills, report preparing and attention to detailAbility to work well under pressure and meet KPI'sTime management skillsStrong problem solving skills with the ability to think outside the boxA current Australian Driver's licence is essentialAbout Rentokil Initial (Parent Company Of Initial Hygiene) At Rentokil Initial, we are proud to be the global expert in pest, hygiene and indoor plant care. What sets us apart is our people. We are a friendly and supportive team driven by a passion to help protect people, enhance lives and preserve our planet, every day.
You will receive a competitive salary package + bonus structure, fully maintained company vehicle, mobile phone and company uniform. If you're looking for a role where there are no two days the same then we want to hear from YOU!
Only candidates that meet the requirements of the role will be shortlisted and invited to attend the interview process.
Seniority levelMid-Senior levelEmployment typeFull-timeJob functionOtherFacilities Services #J-18808-Ljbffr