What do you want to search? Keyword Apprenticeship Type LocationCustomer Service ApprenticeApply From: 18/03/2025Learning ProviderDelivered by IN-COMM TRAINING AND BUSINESS SERVICES LIMITEDEmployerStormkingVacancy DescriptionTypical day to day duties will include:Ensuring all tasks are completed to agreed deadlinesWork efficiently and effectivelyEnsure effective communication with the customerTo collate and scan all delivery notes into the Navision system so that proof of deliveries can be provided to any customer requesting oneEnsure that all delivery notes are filed correctlyContact customers on a weekly basis and establish how many stillages require collection and update the transport teamFiling of sales ordersIssuing collection note paperworkRaising cases on CRM systemMaintenance of filing systemsChecking and processing sales ordersAssisting the department with scanning of documentsAdmin support as and when required both the Customer Service Team and Credit Control DepartmentKey DetailsVacancy TitleCustomer Service ApprenticeEmployer DescriptionStormking leads in supplying GRP Products to the UK's construction and house-building sectors. Our unmatched expertise in GRP Products enables custom-made solutions, embodying innovation, quality, and efficiency. Stormking is a part of the Epwin Group. The Group has grown both organically and by acquisition to become the leading manufacturer of energy efficient and low maintenance building products for the Repair, Maintenance and Improvement, social housing and new build markets in the UK. The Group serves the trade, retail, new build and social housing sectors through a nationwide network of merchants, plastics stockists, window, door and conservatory manufacturers and installers. Our products are designed and manufactured in-house to suit the needs of our end-user markets and are sold under established and trusted brands. We have a wide product range to cater for all requirements and are constantly investing and innovating in new processes, products and services.Vacancy LocationAmington Way Tamworth B77 4EDWage FrequencyCustomNumber of Vacancies1Vacancy Reference Number1000308739Key DatesApply From18/03/2025Closing Date For Applications2025-04-24 23:59:59Interview Begin FromPossible Start Date2025-05-01 00:00:00TrainingTraining to be ProvidedThis is a Customer Service Level 3 apprenticeship which is delivered over a 15 - month periodYou will be required to attend an initial induction period and 10 training workshops at the training site, In-Comm Training Services in Aldridge, WS9 8UG, followed by monthly assessor visits to you in your companyTraining will include:NVQ Level 3 in Customer ServiceEmployer Rights and ResponsibilitiesPersonal Learning and Thinking Skills20% off the job trainingLearning ProviderIN-COMM TRAINING AND BUSINESS SERVICES LIMITEDSkills RequiredCommunication skills, IT skills, Attention to detail, Organisation skills, Problem solving skills, Administrative skills, Logical, Team working, Initiative, PatienceApply Now
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