The Role We are seeking a Senior Lawyer to join our State Government client on an initial 6-month contract with the potential for extension. The Senior Lawyer will be responsible for handling enquiries received by consumers and lawyers, resolving consumer matter complaints through alternative dispute resolution methods, and providing specialist guidance. Responsibilities Apply expert knowledge to deal with second-tier consumer matter complaints and lawyer enquiries.Resolve consumer matter complaints between consumers and lawyers using various alternative dispute resolution methods.Prepare determinations, reports, and recommendations on complex issues.Provide guidance to lawyers and law practices on enquiries.About You Legal background / experienceExperience in a dispute or complaint management environment.Understanding of legislation interpretation and application.Understanding of the operation of legal practice and complaints provisionsIf this sounds like you apply now or email Ahmad at (email protected)