Job Description
The ACT State Government is undertaking several Microsoft-related Standard Operating Environment (SOE) transformations across various directorates. We are seeking a team of skilled developers and engineers to support this initiative.
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Position Overview
This role will join the End User Services team, providing technical support to department staff and customers. The successful candidate will assist in developing solutions for operating system deployment and configuration of standard operating environments for all Government-supported environments.
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* Provide advice on strategic issues relating to the SOE environment, considering Open Standards and Open Source products aligned with ACT Government business requirements.
* Support infrastructure such as Group Policy, Intune, and login scripts.
* Provide third-level troubleshooting and support, including developing solutions to overcome production SOE issues.
* Develop and maintain relevant documentation as required for the Quality Management System (QMS).
* Assist the Security team to ensure the SOE meets Essential 8 requirements.
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Professional and Technical Skills
The ideal candidate will possess:
* Demonstrated experience in SOE development, deployment technology, and Group Policy management.
* Knowledge and understanding of scripting and Microsoft operating systems, deployment methodology, and applications.
* Able to develop and maintain multiple Intune MDM and MAM based solutions to meet unique customer requirements.
* High level technical achievement in a large Microsoft environment, including the ability to troubleshoot issues and develop appropriate solutions.
* Sound organisational skills, including the ability to work independently or as a member of a team to meet objectives.
* Experience and understanding of Enterprise requirements for SOE development and deployment, scripting, and overarching architectural ideals.
* Ability to automate tasks using Visual Basic and PowerShell.
* Configuring both mobile and Windows devices with Intune technologies.
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