Come and join our friendly team!The ENT Clinic is a busy Private Surgical Practice which values and promotes patient care, successful outcomes and an environment that is both welcoming and supportive to staff and the greater community. The ENT Clinic is adding to its' vibrant team in beautiful offices in Bayside. Supporting two busy surgeons, we are looking for a motivated, organised, efficient and people-focussed individual to complement and make a positive impact to our practice. We are seeking a professional and accountable team members to complement our practice. Days are negotiable up to 4 days/week. Could this be you?As the first point of contact in the practice, you will get to utilise your customer service skills, attention to detail, ability to multi task and caring nature to attend to patients, various requests and tasks. Your success in the role will have people leaving The ENT Clinic with a positive and caring experience, and you enjoying the satisfaction of taking responsibility for the role. There is always the opportunity to develop and learn new tasks as the role evolves.REQUIREMENTS Experience: At least two years customer service experience with roles in medical rooms and reception looked upon positivelySkills: Strong Mac computer skills in Office and booking software systems (Gentu an advantage)Knowledge: An understanding of the health sector (both public and private sectors)Characteristics: With a kind and friendly disposition, you will have great organisational and time management skills; ability to multi-task; work autonomously and within a team; willingness to contribute to, and support all staff; efficient and attentive to detailAvailability: ASAP RESPONSIBILITIES Comprehensive diary management (Gentu)Warmly meeting and greeting patientsCompetent payment processingPrecise date entryProfessionally liaising with medical colleagues, medical practices and hospitalsEffectively attending to patient enquiries and email managementConfidently following instructions or tasks from surgeons/practice managerTaking pride in keeping reception area and practice in orderPossible 2IC tasks, including assisting with theatre list management.If you think this position sounds like you, please submit a cover letter addressing the above requirements and responsibilities and your CV to (email protected). For any queries, please contact Michelle Acreman, Practice Manager on ******** .