Management (Community Services & Development)Contract/TempEstablished in 1840, we are Australia's first wellbeing company, delivering health, wealth and care services for our members and the community.About UsAs Australia's first member-owned wellbeing company, we are dedicated to helping people thrive.We put our people first - customers, clients, partners, and communities.The Home Care service program manages, administers, and delivers in-home support services to aging clients to help them live independently, supported, and empowered, within their own homes and communities.Make a meaningful difference with Australian UnityWithin this Home Health program, we have an exciting Full Time 12 Month Contract Service Coordinator position to support our Home Care team, working alongside our team within branch in Bega.This fixed term contract will commence in early December.About Your New RoleAs a Service Coordinator, you will be the primary point of contact for our customers and your own team of Care Workers.You will enjoy being active in your local community, meeting with clients and their families.You will also be a real enabler for your team of Care Workers to deliver the BEST in tailored services and care, which truly empowers clients to be living at home both happily and safely.About your new role:Position located at our Bega Branch12 Month Fixed Term Contract, starting in early December 2024Manage and lead a Home Care service program, including the operational leadership of a team of Care WorkersAssist the Branch Manager with overall leadership support for the area, its staff, and clientsEnsure excellence in client service delivery, including managing the assessment of client care and goal planning and the successful onboarding of new clients.Managing client escalations and complaints to a high level of resolution.Developing exceptional relationships with both existing and new clients and their families.Developing effective collaborative relationships with other relevant service providers, including Community Support, Clinical, and Allied Health services.About YouPrevious experience managing a service area or program within a Health Care, Aged Care or Community Service organisationExperience with managing remote direct reports would be highly regardedProven experience in coaching and developing high performing teamsExperience managing a high volume client caseload, including complex client care needs, service allocation, and case managementSome knowledge of Home Care Packages would be highly beneficial.Why Join Us:Yearly Paid Community, NAIDOC and Wellbeing daysCompetitive Remuneration14 weeks, fully paid parental leave - equal benefit for both parentsBump to Baby program - a support service connecting you to a team of maternal health experts, midwives, and nursesWork side by side with our Australian Unity colleagues within our BranchesSupported learning and career development including access to our suite of LinkedIn Learning courses and Australian Unity's Employee Learning platformAccess to a range of great staff discounts on Australian Unity Financial Services products, including attractive discounts on Private Health InsuranceWe are here to make a difference every day, small things, big things, and everything in between.We encourage you to join our team in this meaningful journey and make a difference in your local community.If you want to join a team which makes a real difference within an essential service, apply today!Australian Unity is an Equal Opportunity employer and we encourage applications from all members of the community, including people of Aboriginal and Torres Strait Islander descent, culturally and linguistically diverse backgrounds, and mature aged people.#J-18808-Ljbffr