We're looking for a proactive Trade Counter Sales / Warehouse All-rounder to work in a diverse and fast-paced position. You will be responsible for providing high-quality customer service and technical support to air conditioning technicians. Client Details Our client provides sustainable solutions by integrating energy-efficient products, building controls, and energy services for a diverse range of customers, including residential, commercial, retail, transport, and food service sectors. Their commitment to cutting-edge technology, the highest levels of quality, and market-leading after-sales service solidifies their reputation for excellence and reliability. Description We are seeking a motivated and detail-oriented individual to join our client, in a fast-paced environment. Supporting air conditioning technicians with sales, quotes, and parts interpretation, this role involves extensive phone and email communication. You will be working with international suppliers, as well as local suppliers. Trade Sales Responsibilities: Assisting with customer service enquiries via phone and email Sourcing barcodes and interpret part numbers, and managing quotes Assist with scheduled and ad-hoc stock-takes Maintain a solid understanding of Oracle (CRM) Assist with branch cleanliness Other assistance with administrative duties as required by the Branch Manager or Supervisor Flexibility to work at other branches when directed by management Store/Warehouse Responsibilities: Receive, check, and label incoming goods Operate equipment (FL) when moving goods to high levels Verifying items against packing lists, checking for orders both incoming and outgoing Organising freight, package and dispatch goods Assist with Warehouse cleanliness and safety Profile Strong communication skills with a customer-first attitude Exceptional attention to detail and use of multiple PC and CRM platforms Quick learner with the ability to manage a high volume of tasks in a fast-paced environment Experience in trade sales, counter sales, or parts interpretation is highly desirable Ability to work effectively under pressure while maintaining accuracy Forklift License is highly advantageous, or willing to obtain Job Offer A dynamic and supportive team environment Opportunity to work with international suppliers and expand your skill set Stable hours from 8.00 AM to 4.00 PM, Monday to Friday If you're looking for a challenging role in a busy, customer-focused environment and you thrive on fast-paced work with plenty of variety, we'd love to hear from you