Restaurant Manager - FEAST @ GATEWAY HOTEL The pub is the heart of the community, and the people of Corio call Gateway Hotel their local. It's a place for friends to meet, families to relax and everyone to enjoy themselves. If it's pub classics you're after, we've got that sorted. Our chefs pulled together a selection of pub meals you'll love, from great quality steaks to fish and chips, and vegetarian options in between. Sing out if you have dietary questions, we cater for vegan and low-gluten options. Come in and enjoy the buffet at The Feast, our locals love to spend the afternoons and early evenings to feast over the lavish spread. This role requires strong guest service skills with experience in Front of House & Hospitality desired. To assist the Venue Manager and head chef to lead the restaurant on a shift-to-shift basis at the Gateway Hotel Feast. What you'll do: Lead the restaurant in a hands-on basis in guest service, health and safety, compliance and cleanliness. Follow the opening and/or closing procedures and cleaning of allocated areas for the shift. Support the Venue with guest service on the floor during peak times of trade. Support the leadership of the restaurant team. Supervising and developing the team by creating an atmosphere of team spirit with everybody working towards common goals. Work with the kitchen team and other departments to provide seamless service to our guests. Be hands-on; setting a personal example to all staff by championing guest service. Ensure all team members are correctly inducted, trained and developed, particularly in product knowledge e.g., ingredients in food, menu items, promotional items and specials. Improve guest service standards. Comply with safety and health policies, procedures and role responsibilities. What you'll need: Strong guest service by communicating warmly, friendly, respectfully and effectively as well as answering guest queries in the Venue and by phone. Be able to provide high-quality guest service to enhance the guest experience. You will be competent in Responsible Service of Alcohol as appropriate and comply with the intent and legal obligations of RSA. You pride yourself on great standards and attention to detail to ensure you are part of creating better experiences for our guests together. Current industry RSA qualifications. Availability for weekly day, night and weekend shifts is a must. The benefits are good too! An exclusive discount card for our ALH Hotels pubs & accommodation, BWS and other Endeavour Group brands. Through our partnership with Woolworths, you'll also enjoy discounts at Woolies supermarkets and BIG W. As a valued member of the team, your health and well-being is our top priority. You will have access to a range of free services to help you live well and support your physical, mental and financial wellbeing. Endeavour Group is full of opportunities - use our dedicated learning and development options to grow an idea, yourself, and your career. This is just the start, so dream big. If this gig excites you - and you're close enough on the requirements - go on, throw your hat in the ring! We are together creatorsWe're big, but part of something much bigger. ALH is in good company, sitting alongside the likes of Dan Murphy's, BWS, Pinnacle Drinks within the Endeavour Group. Together we create the moments that bring millions of people together. And together we have more fun, create more opportunities, and score a lot more goals. We're serious about having a good time - creating a safe, inclusive and fun place to rock up to. We're all about creating a more sociable future, together - for our customers, guests and each other. #J-18808-Ljbffr