PERSOLKELLY brings together the legacy and experience of four organisations that shaped the staffing landscape over the past century: Kelly Services, who pioneered the modern temporary help industry in 1946; SKILLED, who crafted the staffing industry in Australia in 1964; Programmed, the leading provider of operations and maintenance services across Australia and New Zealand; and PERSOLKELLY, the largest workforce solutions provider in APAC.
Our Federal Government Client is seeking APS 3 Call Centre Officers to manage incoming inquiries and provide exceptional customer service.
* Pay: $47.50/hour + Super
* Contract Length: December 2024 - June 2025
* Hours: Full time, Monday - Friday
* Location: Adelaide, King William Street (on-Site)
* Australian Citizens: Able to obtain clearanc
Key Responsibilities:
* Respond promptly and professionally to email, webform, and telephone inquiries, as well as feedback and complaints.
* Utilize training, resources, and procedures to provide accurate information and effective support.
* Make outbound calls to stakeholders when required, ensuring professional communication.
* Escalate complex issues to appropriate team members or supervisors as needed.
* Provide general administrative support, including system testing and document proofreading.
If you meet these requirements, please apply now. For a confidential discussion, call Daniel on 0447 789 706.
PERSOLKELLY strives for diversity, inclusion and equality of our people. We seek a workforce that is representative of the communities we work in. We encourage people of all cultures, gender, age, sexual orientation or abilities to apply.
Who are we
At PERSOLKELLY, our passion is - and always has been - putting you first.
We propel our people forward by supporting their careers in fresh ways, backed by our expertise and capability.
We're committed to creating a safe and inclusive environment which values and respects diverse styles, backgrounds, experience and perspectives.
We welcome and encourage women, people of Aboriginal and Torres Strait Islander descent and people from diverse backgrounds to apply.
So it's over to you. If you would like to join our team, please APPLY now.
To learn more about working with PERSOLKELLY, we encourage you to visit our website.
Follow our LinkedIn page at linkedin.com/company/persolkelly for the latest updates and insights.
Consultant
Daniel Pfluger
Reference number: 210274014_173032316165181
Profession:GovernmentGovernment Federal
Company: Programmed
Date posted: 30th Oct, 2024