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Grosvenor Engineering Group is a trusted building services partner to leading property portfolios across ANZ. We are passionate about delivering outcomes and long-term value for building owners, managers, and their occupants.
With a footprint of 21 branches across Australia and New Zealand, our clients are supported by a workforce of over 830 employees, which includes specialist engineers, technicians, project managers, estimators, site personnel, and service specialists.
Due to continued growth, we are seeking a Work Coordinator to join our team in Adelaide, SA.
The Role:
* Manage daily administration activities, i.e., scheduling work, managing client calls, and purchase orders.
* Maintain client portals, generate invoicing, and work orders to meet client KPIs.
* Coordinate subcontractor administration and support with monthly reporting.
* Manage inbound calls from clients and technicians.
Selection Criteria:
* Previous experience working in a customer service-based role.
* Ideally has exposure in the service industry - however, not essential.
* Confident with technology and can work within complex in-house systems, including MS Word, Excel, and Outlook.
* Willingness to learn, with excellent communication skills.
* Strong time management skills and attention to detail.
* Possess a positive, proactive customer-focused approach.
* Graduates encouraged to apply, with training facilitated for the right candidate.
Why Grosvenor?
Apart from a competitive salary and the ability to expand your career through ongoing professional development, we have awesome perks – including employee income protection. Add this to the great culture that comes with a great team of passionate people all working towards a common goal – delivering the best, proactive service for our clients!
Your application will include the following questions:
* Which of the following statements best describes your right to work in Australia?
* Please detail your minimum salary expectations (including super).
* What is the notice period for your current employment?
Perks and benefits include Income Protection, Employee Assistance Program, Discounts on Gas & Electricity, Novated Leasing, Discounts on new Vehicles, Discounts on tools, Discounts on flights, accommodation & car hire, and up to 12% discount on health insurance premiums.
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