Welcome to Bendigo Bank, a place where you can be bold and take calculated risks. As a Customer Service Officer, you will be the face of the branch, helping customers with transactions, educating them on our online platforms and tools, and recommending our products and services to help them achieve their financial goals.
About the Role
* Work in a fast-paced and varied environment where you can make a real impact for your customers and community.
* Help customers meet their financial goals and support them with their digital literacy and online banking needs.
About You
* You have extensive experience in a customer service environment and demonstrated competence in achieving consistent sales results.
* You are comfortable working in a changing environment and have an eagerness to understand and share what makes Bendigo Bank different.
* Experience in the banking and finance industry is a plus but not essential.
Why Us?
* We offer on-the-job training and external development opportunities to help you grow professionally.
* We value strong relationships with our customers and communities, and we want you to shine.
* If you're excited to be part of an organisation with a community focus, then this could be the role for you.
About Us
* We're big enough to offer every opportunity, but not so big that we lose the community feel.
* We pride ourselves on supporting our customers, giving back, and making our communities a better place.