This position is responsible for the planning and execution of the hotel's conference, event, and bedroom inventory.
This will be achieved through sound lead allocation, effective qualifying throughout the initial enquiry, delivery of comprehensive, accurate and customised proposals, and strong negotiation skills, whilst maintaining and supporting the customer relationship for the hotel.
The position will consistently strive to develop strong relationships with new and existing clients, in order to increase overall revenue, drive lead generation, and support the Hilton Sydney as a market leader in groups, conference, and events.An Event Manager with Hilton Sydney will maximise revenue opportunities in all areas of conferences and events by aiding with upsells and conversions, and further developing relationships and customer loyalty.
This position is a key support for delivering heartfelt exceptional experiences to our guests and is responsible for the largest events held at the hotel.What will you be doing?As Event Manager, you will be working within the Sales team to respond to enquiries, convert business, and maximising revenue.
Each day will be different, with the following tasks being performed to the highest standards :Prepare banquet event orders in a timely manner in accordance to event operationsSeek opportunities to increase sales and conversions within the TeamFocus on a consistently executed up-selling approachBuild strong relationships with customers to fully understand their needsArrange and carry out Hotel site inspections and entertainingEnsure the complete administration and execution of all planned eventsParticipate in hotel promotional activitiesWhat are we looking for?Experience with events and exhibitions of 300 paxExcellent organisational and administration skillsPositive attitude and excellent communication skillsCommitment to delivering a high level of customer serviceConfident and professional telephone mannerHigh level of IT skills Delphi FDC preferredExcellent grooming standardsIt would be advantageous in this position for you to demonstrate the following capabilities and distinctions :Demonstrated 2 years previous experience working in a Conference & Events Sales roleKnowledge of hotel property management systemsWhat will it be like to work for Hilton Sydney?Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels.
We are committed to an equitable and inclusive workforce and environment where Team Members can be their authentic selves with opportunity for all to learn, grow, succeed and thrive.
Joining this award-winning Great Place to Work culture means :Flexibility so you can Thrive and make space for what matters mostHybrid working arrangements, including working from homeA competitive industry wage with Sales Incentive PlanAccess to over 3000 free online learning courses via Hilton University.
These include multi-leadership development platforms including LinkedInLearning, Ted Talks, Harvard Management Mentor, internal and external leadership development coursesA monthly dry-cleaning allowance for your business wardrobeLaptop providedAdditional leave days after 2 yearsFree team member meals served fresh dailyFood & Beverage discounts so you don't just stay when you travel but also enjoy dining experiences110 discounted travel nights per year for you, your friends or family to enjoy at any of our 8000+ hotels located in 138 countries and territories around the worldWorking alongside an experienced and dynamic leadership team in our flagship property, this role provides an exceptional opportunity for growth and Hilton career progression
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