Work type: Casual Region: NSW- Newcastle & mid coast region Branch Customer Advisor Your job is just one part of your life.When you bring your skills, ideas, energy, and hunger for growth to us, you'll be recognised and rewarded for your contribution in return.You'll have our support to excel for our customers, deliver positive change for our communities, grow your career all while still having time for what matters most to you. We are empowered to make a positive difference for customers and communities Everyone is given the opportunity to learn, grow and achieve. You'll be supported to manage your career, work and life In this role, you will Support our Wauchope and South West Rocks branches by being the first point of contact for our customers Work with your customers to identify the most suitable products and services that best match their needs and ensuring they receive a seamless, consistent, and customised customer service experience every step of the way. Assist our customers with account opening, unsecured lending and banking transactions Ensure all customer details are accurate and up to date Demonstrate our Smarter Banking options (self-service and digital) to customers to help make their banking simple, easy and secure Undertake ongoing training and development to enhance your career development What you'll bring: A passion for delivering an amazing experience to customers and an unwavering commitment to quality, with the will to go the extra mile. An ability to work collaboratively as a team and resilience, self-motivation and energy to create our signature customer experience. A keen eye for detail that ensures transactions are completed efficiently and accurately An appreciation for inclusion and the diversity of our customers The Hours This role is a casual role with the following required hours of availability: 9:00am to 1:00pm, Monday to Friday. The role will be based at Wauchope however your skills and expertise will also be required to cover our South West Rocks when required. A diverse and inclusive workplace works better for everyone We know that our people make us who we are.That's why we have built a culture of equity and respect – where everyone feels valued and appreciated for being their authentic selves.We are committed to providing an environment where you can work your way. Join NAB If you think this role is the right fit for you, we would love to hear from you.Please note candidate screening and interviews may be conducted prior to the closing date of the job advert.Unsolicited CVs from agencies will not be accepted. #J-18808-Ljbffr