The Receptionist will be primarily responsible for providing a memorable guest experience at the front office through friendly and professional customer service and providing administrative support to the Hotel Management team.
As a casual Receptionist, you will be working mainly Saturday & Sunday with the potential for more hours on other days.
About the role:
* Responding to incoming telephone calls and emails and relaying necessary messages to relevant parties
* Maintaining records ensuring documents are distributed and filled within designated timelines
* Responsible for all room reservations including confirmations, checking in, and allocation of hotel rooms and guests
* Handling any guest inquiries and complaints in a professional manner and escalating to the Manager/Area Manager when required
* Performing other related duties as requested by the Manager
Benefits:
* Ongoing opportunities within a busy property
* Work within a supportive tight-knit team
* Career Progression & Growth
Job Type: Casual
Pay: $24.00 – $60.00 per hour
Expected hours: 16 – 30 per week
Schedule:
* 8 hour shift
* Every weekend
* Weekends only
Work Location: In person
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