ABOUT THE BUSINESS Andrews Airport Parking is part of the largest off-airport parking company in Australia with locations in Melbourne, Brisbane, and Adelaide with plans to continue expanding.
An excellent opportunity now exists for a Full-Time and Part-Time Customer Service Officers to join our team, located in Brompton. We are looking for someone to ensure the smooth running of our business and to provide "Good Old-fashioned Service" to our customers
ABOUT THE ROLE Full-time rotating roster Operational hours from 4am to 11pm.$26 per hour, after 3 months- $27 per hour, $33.04 then $34.02 on Public Holidays - No Large Passenger Accreditation.$28 per hour, after 3 months- $29 per hour, $33.04 then $34.02 on Public Holidays - With Large Passenger Accreditation.Combination of AM and PM shifts, weekends and some public holidays requiredAnswering phone calls, processing emails, assisting customers, handling complaintsTransferring customers to and from the airport and other select areasOffering exceptional Customer Service Assisting Customers with enquires and luggageMoving all types of cars manual and automaticYou will enjoy this customer-facing role, ensuring our customer's safe transfer to and from Adelaide Airport, cruise terminal, and more. With opportunities to learn many aspects of our business, you can have a varied and exciting position.
PERKS & BENEFITS Full-Time and Part-Time RolesRegular rotating roster so you can plan your social life5 weeks Annual Leave Career advancement opportunitiesExcellent staff benefits and rewards program THE SUCCESSFUL APPLICANTS WILL HAVE Outstanding customer service skills Medium Rigid Drivers License or higher (Must be willing to apply if you don't already have it)Drivers Accreditation (Must be willing to apply if you don't already have it)Current Police Check - if not current, it would need to be obtained after the interview stage through our chosen companyHigh presentation standardsExcellent driving skills Able to work a combination of AM & PM shifts including weekends and public holidaysConfident in communicating with customers and staff alikeAttention to detailEnjoys a fast-paced environmentReliable and honestSelf-motivatedIf you believe you have what it takes, we would love to hear from you.