Job Description:
This role is responsible for ensuring Vanguard Australia remains resilient during disruptions to critical operations. The ideal candidate will work closely with the Senior Manager, Operational Resilience, to implement, manage, and report on business resilience initiatives.
The role requires strong stakeholder engagement skills, technical expertise, and the ability to influence and drive outcomes. Your efforts will help to ensure that Vanguard Australia can withstand operational risks and maintain resilience during disruptions.
In addition to ensuring Vanguard Super's compliance with APRA Prudential Standard CPS 230 Operational Risk Management, this role contributes to fostering a more operationally resilient culture within Vanguard Australia.
Key Responsibilities:
* Proactively identify and manage operational resiliency risks, issues, and events
* Maintain operational and critical operation risk profiles in alignment with Business Continuity and Enterprise Risk Frameworks
* Monitor the effectiveness of operational risk management activities and report on operational risk exposures
* Support the Vanguard Australia Operational Resilience Forum to oversee and manage operational risks effectively
* Maintain strong relationships with stakeholders across Vanguard Super and Vanguard Investments Australia
* Assist in implementing key operational risk and resiliency concepts across the business
* Conduct regular testing of resilience plans and frameworks, and implement improvements based on test results and lessons learned
* Develop and deliver training programs to enhance awareness and understanding of operational resilience
* Collaborate with business stakeholders to develop and implement effective resilience strategies
* Prepare reporting for senior stakeholders on critical operations resilience posture
* Support VSPL's compliance with CPS230 Operational Risk Management
Requirements:
* Minimum of six years related work experience
* Undergraduate degree or equivalent combination of training and experience
* Experience working within superannuation or financial services, and large, complex, cross-functional organisations
* Proven track record of collaborating with business stakeholders to develop and implement effective risk management strategies
* Interest in operational risk management and business resilience
* Ability to operationalise risk and resilience concepts
* Demonstrated expertise in developing and maintaining operational risk management policies, processes, procedures, and delivering training
* Excellent communication, interpersonal, and organisational skills
* Ability to take initiative, work independently, and drive analytical solutions
* Working knowledge of Excel, Word, PowerPoint, and Visio. Knowledge of GRC systems preferred
Vanguard's Culture:
Vanguard's commitment to diversity and inclusion is firmly rooted in our culture. We believe that a critical aspect of doing the right thing requires building diverse, inclusive, and highly effective teams of individuals who are as unique as the clients they serve.
We empower our crew to contribute their distinct strengths to achieving Vanguard's core purpose through our values. When all crew members feel valued and included, our ability to collaborate and innovate is amplified, and we are united in delivering on Vanguard's core purpose.
Vanguard's core purpose: To take a stand for all investors, to treat them fairly, and to give them the best chance for investment success.
How We Work:
Vanguard has implemented a hybrid working model designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. Our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.