The role As an integral part of the team, you will provide high-quality administrative and operational support to ensure the efficient delivery of services. Your responsibilities will include adhering to departmental policies and procedures, maintaining compliance with records management standards, and upholding workplace health and safety protocols. You will manage a range of administrative tasks such as coordinating meetings, handling fleet and key audits, maintaining first aid kits, and undertaking word processing, minute-taking, and customer service duties. Exercising sound judgment, discretion, and ethical decision-making, you will prioritise workloads effectively to meet deadlines, resolve issues, and escalate concerns as needed. Success in this role requires strong interpersonal and communication skills, the ability to engage professionally with stakeholders at all levels, and proficiency in administrative and reception functions, including word processing and spreadsheet management. You will demonstrate critical thinking, work autonomously in a dynamic environment, and contribute to a collaborative team culture. Your ability to prioritise tasks, meet competing deadlines, and uphold ethical and inclusive workplace practices will be essential in delivering a customer-focused service. About usThe Department of Health is responsible for the overall management of the public health system in Queensland. We are an organisation that strongly believes in the need to work with people who value the goals of our organisation and who will thrive in our workplace. Working at the Department of Health is about making a difference. Coronial & Public Health Sciences (CPHS) Campus is a hub of co-located laboratories at Coopers Plains in Brisbane. We are ready to respond to civil emergencies, crime and potential threats to our health, environment and our economy with tailor-made, smart scientific solutions.